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About Us
Genuine licences. Affordable prices. Real trust.
PrimeLicense was founded with a clear mission: to make genuine software accessible to everyone, with no uncertainty and no unpleasant surprises.
We observed a confusing market, where customers often struggle to understand what they’re really buying. That’s why we chose to create an alternative built on solid values:
- 100% genuine products
- transparent information
- fair and accessible pricing
- human, knowledgeable support
These principles guide every decision we make.
Customer trust matters to us
Our credibility is backed by an average rating of 4.8/5 stars on Trustpilot, earned through the trust of thousands of satisfied customers.
Thanks to our certified partnerships with Microsoft, Parallels, McAfee, Kaspersky, Surfshark, Luminar NEO AI and other leading brands, we guarantee technical expertise and qualified support, providing tailored solutions for every need.
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Why are our prices so competitive?
We’re able to offer highly competitive prices thanks to preferential supply agreements and the resale of used licences—genuine software previously deactivated by their original owners and still perfectly valid. They provide the same features as new versions, identical performance, and are fully compliant with legal and technical standards.
This resale model is recognised and protected by European Union law (European Court of Justice ruling C-128/2011 of 3 July 2012), which confirms its full legality. For more information, read this legislation overview.
Why choose PrimeLicense?
Our licenses are 100% genuine.
Every product comes with an official download, ensuring integrity, security, and seamless installation.
All transactions are protected by SSL encryption and processed through trusted systems such as Stripe, Apple Pay, and Google Pay.
Our team of experts is always available via WhatsApp, email, or remote assistance to support you at every stage—installation, activation, or troubleshooting.
You have up to 30 days to request a replacement or a refund if the license has not been activated.
Find all details in our Return and Refund Policy.
Every order is automatically covered by Trusted Shops Buyer Protection up to €2,500, safeguarding you in case of delivery issues or license defects.
For more information, read the Trusted Shops policy.
Licenses are delivered via email between 9:00 and 18:00 (CET), often within a few minutes of purchase.
We always include step-by-step guides for quick and easy installation.